FCC and Privacy Commissioner of Canada Agree to Cross-Border Information Sharing and Enforcement Collaboration
On August 28, 2024, U.S. Federal Communications Commission (FCC) Chairwoman Jessica Rosenworcel and Canada’s Privacy Commissioner Philippe Dufresne signed a Memorandum of Understanding (MoU) to bolster information sharing and enforcement cooperation between the two regulatory bodies. This agreement marks a significant step forward in the effort to protect consumer privacy, data security, and cybersecurity across […]
Revised Deadlines for CRTC’s Notice of Consultation on Robocall Traceback Process
On March 4, 2024, the Canadian Radio-Television and Telecommunications Commission (CRTC) announced a revision to the deadline for filing comments in response to the CRTC’s Notice of Consultation (NOC) on the proposed mandatory implementation of the call traceback process for all telecommunications service providers (TSPs) offering voice services in Canada. Revised Deadlines: Deadline for filing […]
CRTC Proposes Mandatory Robocall Traceback Process Participation for ALL Voice Service Providers; Comments Due March 29; Replies Due April 12
In its latest move to combat illegal robocalls, the Canadian Radio-Television and Telecommunications Commission (“CRTC” or “Commission”) has just released a Notice of Consultation (“NOC”), inviting public comments on its proposal to require all telecommunications service providers (“TSPs”) offering voice telecommunications services in Canada to participate in its call traceback process. Participation in the traceback […]
CRTC and Statistics Canada Launch Annual Telecommunications Survey; Most Telecommunications Service Providers Must File Mandatory Forms by March 1 and March 31
On February 15, the Canadian Radio-Television and Telecommunications Commission (“CRTC”) and Statistics Canada launched the 2024 Annual Telecommunications Survey (the “Survey”). The Survey collects important information about the revenues, operations, and ownership of companies providing telecommunications or broadcast services to Canadians. The collected data is then used to determine which telecommunications service providers (“TSPs”) must […]
Canada’s Telecom Watchdog Urges All Telecommunications Service Providers to Ensure Access to 911 Services in Both English and French Immediately; the Risks of Doing Business in Quebec in English Only are Even Greater
On January 19, 2024, the Canadian Radio-Television and Telecommunications Commission (CRTC) sent a letter to all registered telecommunications service providers (TSPs), urging all TSPs who are required to provide access to emergency calling services in Canada to ensure that their customers have access to 911 services in the official language of their choice. Canada’s official […]
Canadian Regulator Requires All Carriers to Begin Reporting Network Outages on Interim Basis; Initiates Rulemaking to Consider Permanent Network Outage Reporting Rules
The Canadian Radio-television and Telecommunications Commission (CRTC) initiated a proceeding through the linked Notice of Consultation that will impact all providers of telecommunications (including wireless and VoIP) services in Canada. The goal of the proceeding is to develop rules to improve and enhance the resiliency and reliability of Canada’s telecom networks in the aftermath of […]
CRTC Announces $200,000 Penalty Against Canadian Company Violating the Unsolicited Telecommunications Rules via African Call Centers
The Canadian Radio-television and Telecommunications Commission (CRTC) announced that CA Diffusion entered into a settlement and will pay a $200,000 penalty for violating Canada’s Unsolicited Telecommunications Rules between September 2018 and July 2019 by making non-compliant telemarketing calls. The CRTC investigation found that CA Diffusion committed several violations by placing millions of unsolicited calls to […]
