Home / Practice Areas / Privacy & Security / Customer Proprietary Network Information (CPNI)
Customer proprietary network information (CPNI) is the data collected by telecommunications companies about a consumer's telephone calls. It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and any other information that appears on the consumer's telephone bill.
Each year, telecommunications companies need to file with the FCC to certify that staff has completed CPNI training.
The FCC requires employees of telecom providers to be trained so they understand what they can and cannot say during the course of in-person or telephone conversations, how to manage personal data, and how to get consent or log opt-out/opt-in conversations.
Failure to comply with the FCC’s CPNI requirements could results in disciplinary action, fines, and penalties.
Our CPNI training sessions are customized to your business and workforce. Customization ensures your training program is applicable to the type and location of telecom products and services your company offers and how your employees interact with protected data.
Welcome to The CommLaw way!
We redefine the delivery of legal services to meet the expectations of modern clients. With a practical and pragmatic approach, we prioritize efficiency and employ business processes that ensure the right professionals handle the right tasks at the right price. Our commitment to transparency and predictability shines through our billing practices. Harnessing emerging technologies, including artificial intelligence, we augment and enhance the expert services provided by our exceptional legal professionals. With a team of talented, knowledgeable, and personable individuals, we strive to deliver unparalleled legal solutions tailored to your specific needs.
Copyright 2023 Marashlian & Donahue, PLLC | Disclaimers | Privacy Policy | Terms and Conditions
"*" indicates required fields
DISCLAIMER: By subscribing to our firm’s newsletter, you acknowledge that you have read and understand the disclaimers posted to our site.