We are excited to share with you the recent unveiling of the Know Your Customer (KYC) Principles & Best Practices by the Cloud Communications Alliance (CCA), in collaboration with Numeracle. This significant development was announced at the Cloud Connections 2024 conference last week in St. Petersburg, Florida.
Click to download CCA’s KYC Principles & Best Practices Today!
Robust KYC policies and procedures are critically important in the telecommunications industry to prevent the misuse of network services by ensuring that neither customers nor their end users can introduce illegal or harmful robocall traffic, thereby safeguarding the network’s integrity and compliance with legal standards.
About CCA and Numeracle
The CCA is the leading peer association dedicated to advancing the cloud communications industry. It focuses on educating members about regulatory compliance requirements and establishing high industry standards to ensure the integrity, security, and performance of cloud communications systems. Numeracle, known for its innovative approach in network trust and identity management, played a pivotal role in developing these new standards.
KYC Principles & Best Practices
These principles and best practices are designed to guide CCA members and the broader communications industry in the authentication and verification of customer identities. They also cover due diligence on operations, compliance history, and other relevant factors essential for assessing potential non-compliance risks and associated liabilities. Implementing these measures is now a legal obligation in many jurisdictions and is crucial for maintaining trust and security within networks.
Our Firm’s Contribution
We are proud to highlight that our firm, through our active role on the CCA’s Legislative & Regulatory Affairs Committee, contributed significantly to the development and refinement of these KYC guidelines. Our insights, particularly on legal and regulatory compliance, have helped shape these practices to meet the highest standards.
Importance of Adoption
Adoption of these KYC practices is crucial for any company involved in the provision of communication services. It not only helps in mitigating legal and ethical risks but also ensures that operations align with regulatory expectations and industry best practices. CCA Members adhering to these practices will receive a special designation as a “CCA KYC member,” underscoring their commitment to legal and regulatory compliance, as well as the broader mission to restore trust in our networks.
Next Steps
We encourage all companies within the communications sector to consider implementing these best practices. To support your efforts, our team is available to provide expert legal guidance on integrating and tailoring these principles within your operations. Adopting and maintaining these standards is essential for safeguarding your company’s integrity and customer trust.
Should you have any questions or need further assistance regarding the KYC Principles & Best Practices, please do not hesitate to contact us. Our Robocall Mitigation Response team of experienced attorneys is ready to assist you in ensuring that your compliance strategies are effective and aligned with these new standards.
Thank you for your attention to this crucial development. We look forward to supporting you in this important initiative.
NEED HELP WITH ROBOCALL MITIGATION, COMPLIANCE AND LITIGATION SUPPORT/DEFENSE AGAINST BUSINESS & LEGAL CHALLENGES?
The CommLaw Group Can Help!
Given the complexity and evolving nature of the FCC’s rules, regulations and industry policies & procedures around Robocall Mitigation and Compliance issues (e.g., STIR/SHAKEN, TRACED Act, FCC & FTC Rules & Regulations, US Telecom Industry group, ATIS, NECA, VoIP Numbering Waivers, Know Your Upstream Provider and the private sector ecosystem), as well as the increased risk of business disputes, consumer protection enforcement by state attorneys general, and even civil litigation, and anticipating the potential torrent of client questions and concerns, The CommLaw Group formed a “Robocall Mitigation Response Team” to help clients (old and new) tackle their unique responsibilities.
CONTACT US NOW, WE ARE STANDING BY TO GUIDE YOUR COMPANY’S COMPLIANCE EFFORTS
Michael Donahue — Tel: 703-714-1319 / E-mail: mpd@CommLawGroup.com
Rob Jackson – Tel: 703-714-1316 / E-mail: rhj@CommLawGroup.com
Ronald E. Quirk – Tel: 703-714-1305 / E-mail: req@CommLawGroup.com
Diana James – Tel: 703-663-6757 / E-mail: daj@CommLawGroup.com
