FCC Enforcement Bureau Orders 7 Providers to Show Cause Why They Should Not Have Traffic Blocked for Alleged Non-Compliance With Robocall Mitigation Rules

The FCC’s Robocall Response Team today announced first-of-their-kind Enforcement Bureau orders to begin removing seven voice service providers from the agency’s Robocall Mitigation Database.

The orders demanded that Akabis, Cloud4, Global UC, Horizon Technology Group, Morse Communications, Sharon Telephone Company, and SW Arkansas Telecommunications and Technology show cause within 14 days as to why the FCC should not remove them from the database.  Removal from the database would require all intermediate providers and terminating voice service providers to cease carrying the companies’ traffic.   If that were to occur, all calls from these providers’ customers would be blocked and no traffic originated by the provider would reach the called party.

Providers must take key robocall mitigation steps – including implementing STIR/SHAKEN throughout their IP networks – and if they fail to demonstrate that they have met these requirements, they can be removed from the database and other networks will no longer take their traffic.

The FCC launched the Robocall Mitigation Database in which voice service providers must file certifications to inform the agency of their STIR/SHAKEN implementation status and, in some cases, their robocall mitigation efforts. Voice service providers certifying to anything short of full STIR/SHAKEN implementation must describe the robocall mitigation steps they are taking to ensure they are not the source of illegal robocalls. If a voice service provider does not file or does not adequately file in the database, other voice service providers must block the noncompliant provider’s calls.

NEED HELP WITH ROBOCALL MITIGATION, COMPLIANCE AND LITIGATION SUPPORT/DEFENSE AGAINST BUSINESS & LEGAL CHALLENGES?

The CommLaw Group Can Help!

Given the complexity and evolving nature of the FCC’s rules, regulations and industry policies & procedures around Robocall Mitigation and Compliance issues (e.g., Stir/Shaken, TRACED Act, FCC Rules & Regulations, US Telecom Industry group, ATIS, NECA, VoIP Numbering Waivers, Know Your Customer and the private sector ecosystem), as well as the increased risk of business disputes, consumer protection enforcement by state attorneys general, and even civil litigation, and anticipating the potential torrent of client questions and concerns, The CommLaw Group formed a “Robocall Mitigation Response Team” to help clients (old and new) tackle their unique responsibilities.

CONTACT US NOW, WE ARE STANDING BY TO GUIDE YOUR COMPANY’S COMPLIANCE EFFORTS

ATTORNEY ADVERTISING DISCLAIMER: This information may be considered advertising in some jurisdictions under the applicable law and ethical rules. The determination of the need for legal services and the choice of a lawyer are extremely important decisions and should not be based solely upon advertisements or self-proclaimed expertise. No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers