AI in Telecommunications: The Rules of the Road

Apr 1, 12:30 PM EDT

Artificial intelligence is revolutionizing telecommunications, from AI-powered customer service to backend support systems. But as AI adoption accelerates, so do the legal and regulatory challenges. How can telecom providers harness AI while ensuring compliance with the Telephone Consumer Protection Act (TCPA) and evolving state laws?

April 1

Tuesday, 12:30 PM EDT

AI in Telecommunications Graphic

What Will Be Covered

  • AI & the TCPA: What’s permitted—and what’s not—under federal regulations
  • Operational Efficiency: How AI can streamline backend processes and customer interactions while mitigating compliance risks
  • AI & Consent Management: The role of AI in storing and managing customer consent
  • AI for Small Businesses: Leveraging AI-driven virtual receptionists and front-end support tools for efficiency and compliance

Who Should Attend

  • In-house counsel
  • General counsel
  • Chief compliance officers
  • Risk management officers
  • C-suite executives
  • Business leaders integrating AI into their operations
  • Telecommunications Providers

Key Takeaways