In a recent interview with TransNexus, a leading developer of software solutions to protect and manage telecom networks, CommLaw Group’s managing partner, Jonathan Marashlian, shares his thoughts on the increasingly expansive and diverse scope of regulatory and legal compliance obligations surrounding the “robocall mitigation ecosystem” and areas of risk for service providers handling voice traffic from origination to termination and every hop in between.
A copy of the interview is posted to TransNexus’ website (linked below):
Excerpt from interview:
“The legal landscape in the new STIR/SHAKEN era is much larger and more diverse than mere technical compliance with Federal Communications Commission (FCC) requirements.
We are already seeing clear and unmistakable signs that compliance with the bare minimum requirements established by the FCC—implementing STIR/SHAKEN and robocall mitigation plan procedures—is insufficient to mitigate the myriad of business risks arising from the government onslaught against the scourge of illegal robocalling.
Reading the tea leaves, the biggest risk or threat is likely to come through enforcement actions by state attorneys general and civil litigation initiated by private parties. Wherever the legal landscape provides the opportunity to recover damages, class action plaintiff’s lawyers and attorneys for large enterprise consumers of voice services, such as call center operators, are certain to seize upon those opportunities.”
NEED HELP WITH ROBOCALL MITIGATION, COMPLIANCE AND LITIGATION SUPPORT/DEFENSE AGAINST BUSINESS & LEGAL CHALLENGES?
|The CommLaw Group Can Help!|
Given the complexity and evolving nature of the FCC’s rules, regulations and industry policies & procedures around Robocall Mitigation and Compliance issues (e.g., Stir/Shaken, TRACED Act, FCC Rules & Regulations, US Telecom Industry group, ATIS, NECA, VoIP Numbering Waivers, Know Your Customer and the private sector ecosystem), as well as the increased risk of business disputes, consumer protection enforcement by state attorneys general, and even civil litigation, and anticipating the potential torrent of client questions and concerns, The CommLaw Group formed a “Robocall Mitigation Response Team” to help clients (old and new) tackle their unique responsibilities.
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