CANADA STIR/SHAKEN UPDATE: SPC Token Access Policy Approved | Access to Currently Ineligible Service Providers Now Available | Application Process Expected Soon

Telecommunications Service Providers (TSPs) registered with the Canadian Radio-television and Telecommunications Commission (CRTC) to provide voice services but currently ineligible (because they lack access to Canadian Numbering Administrator resources) to obtain Service Provider Code (SPC) Tokens received more good news yesterday.

CST-GA shareholders approved an amended SPC Token Access Policy prepared October 14. Version 1.2—based on a CST-GA consultation report in response to a CRTC decision—is a positive step and opens access to currently ineligible TSPs to obtain to SPC Tokens, in turn providing access to Secure Telephone Identify (STI) Certificates, necessary for higher (Level A or B) attestation.

The CST-GA confirmed the criteria necessary to prove Identity, Reputation, and Technical Compliance and obtain SPC Tokens, which we previously reviewed. While the application process is not complete, we anticipate it will be available within a week. Notably, the first “Reputation” question asks when the TSP “last filed a STIR/SHAKEN readiness report per CRTC Decision 2021-123 appendix 1 or 2,” in line with our guidance that all TSPs file these reports, even if they rely on underlying providers for technical STIR/SHAKEN implementation.

Interested currently ineligible TSPs should contact our firm to discuss the criteria and prepare for filing an application once available, particularly if their full STIR/SHAKEN implementation (with a November 30, 2021 deadline) requires SPC Tokens.

If you have questions about the applicability of the CRTC’s STIR/SHAKEN requirements, need assistance with preparing an SPC Token application, or have other CRTC compliance questions, please reach out to Ivan Zajicek at 703-714-1310 or

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