Marashlian & Donahue — The CommLaw Group is a specialized communications and technology law firm that adheres to a simple, straightforward philosophy – Customer Service Matters.
Customer Service is more than just answering the phone and responding to e-mails promptly. Customer Service means finding out, remembering, and always working to deliver “value” to each distinct client. And we recognize that all our clients are unique and every one of our clients has a different perception of “value.” The reason The CommLaw Group has been named the Customer Service Law Firm of the Year in the United States, not once, not twice, but three times is because we place our clients’ best interests first. And that is how we identify, remember and work towards achieving the best value for each of our clients.
Providing a good customer experience also extends to the price a customer is going to be willing and comfortable paying to achieve a certain objective. Unlike some firms that pay lip service to the concept of Alternative Fee structures, The CommLaw Group puts its money where its mouth is when it comes to structured fee arrangements. Our menu of Alternative Billing Arrangement options empowers clients to work with our firm to strike the appropriate balance between the client’s desire for predictability, efficiency and affordability, while ensuring our Attorneys can effectively fulfill their professional responsibilities given the all too often unpredictable nature of the legal services profession.
From the relationships we build, the strategies we develop, the solutions we deliver, and the fees we charge, our customer-centric philosophies apply to each and every one of our clients. Our unique combination of down-to-earth professionalism, common sense business-savvy advice, and prudent use of resources has earned us high praise and a reputation for excellence among our clients.
The CommLaw Group is proud to be the recipient of numerous awards, including the ACQ Law Awards’ 2013 “Best Communications Law Firm” and 2013 and 2014 “Leading Customer Service Law Firm” of the year awards, Lawyer’s World Magazine and InterContinental Finance Magazine’s “Leading Customer Service Law Firm of the Year,” multiple Lexology International Law Office Client Choice Awards, the 2014 Corporate International Magazine Global Awards’ “Telecommunications Law Firm of the Year in Washington, DC,” and more.
The CommLaw Group serves clients in every sector of the telecommunications, broadband and information technologies industries, including:
- Traditional wireline telecommunications services providers, such as domestic & international Long Distance (“IXC”) and Competitive Local Exchange Carriers (“CLECs”)
- Providers of Cloud communications, Software as a Service (“SaaS”), Communications as a Service (“CaaS”) and other software-enabled communications and collaboration services
- Broadcasters and Media Distributors
- Wireless service providers
- Information and other enhanced communications services providers
- Broadband & Internet Access services providers
- Advanced communication application (apps) services & developers
- All forms of Internet Based (IP-based) services, including
- Voice over Internet Protocol (“VoIP”) and other hybrid & convergent communications service providers
- Communications equipment manufacturers
- Enterprise consumers of communications services
The breadth of our firm’s experience includes international and domestic Section 214 issues, FCC and state telecom licensing, registration and other regulatory transactional services. We excel at providing regulatory compliance services and business-savvy, legal guidance to all types of communications service providers and broadcasters. Our audit support, communications taxation and fees, FCC Form 499 reporting services arising from state & FCC regulatory programs, such as the Universal Service Fund (“USF”), are second to none. And when the ounce of prevention fails to avoid the sights of the regulators, our attorneys work hard to minimize the pound of cure sought by regulators in a variety of “litigation” contexts, including Universal Service Administrative Company (“USAC”) audits, FCC enforcement actions and state tax audits.
Most of our clients require legal guidance in a variety of areas, including general corporate law, tax law, intellectual property law, litigation, and dispute resolution. Working together, The Commpliance Group and The CommLaw Group offer a full-service practice as broad and diverse as our clients demand, and a range and scope of experience few other law firms our size can match.
There are reasons for this widespread recognition, for our loyal client base, and for the successes we have experienced during our years in business. The world is changing in dramatic ways; the economy, technology, and the industries represented by our clients, are only some of the radical transformations we have seen. We haven’t been sitting back and just watching the world change around us. Instead, we’ve made it a point to address these changes and evolve our firm to adapt to them. We’ve brought together a wide range of experienced professionals – attorneys as well as consultants — who are highly knowledgeable in the unique specialty areas required by our clients and we’ve created an organization that provides the Full Spectrum of services, under one roof, at a range of rates that always remain affordable.
Our affiliated consulting firm, The Commpliance Group, enables us to also provide highly knowledgeable industry consultants that fulfill the full spectrum of professionally managed regulatory compliance solutions. We employ the right professionals for the right projects, ensuring that our clients know that by working with The CommLaw Group and The Commpliance Group, they will have outstanding legal counsel and will fulfill their regulatory compliance requirements, maintain a positive reputation, and avoid fines. We strongly believe that “an ounce of prevention is worth a pound of cure”! Unlike large law firms, which tend to get clients out of trouble, we proactively keep our clients out of trouble. From the smallest requirement to major legal representation, we are there for and with our clients, working as their partners to meet their every legal and consultancy need in a variety of areas, including general corporate law, tax law, intellectual property law, litigation, and dispute resolution, along with the Full Spectrum of professionally managed regulatory compliance solutions.
The CommLaw Group’s unique business model and entrepreneurial spirit enables us to offer a truly unique law firm experience. Our extensive knowledge of the legal, regulatory and marketplace forces that constantly challenge businesses helps us address our clients’ issues and solve them with a strategic combination of legal, practical and political skills.
No matter the scope of our representation, we are committed to offering our clients personal attention and efficient, professional representation. Always keeping our clients’ objectives in mind, we maintain their trust and confidence through open and direct communication and valuable, responsive and cost-effective performance.
Our unique brand of legal representation helps our clients master the opportunities that generate their businesses’ growth.
Our commitment: provide big firm expertise, small firm attention, big firm results, without the big firm fees.